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Frequently Asked Questions
1. Installation Questions
1b. I receive a "MoveFile error" warning when trying to install.
The full text of the error message is generally something like this:
MoveFile failed: code 2 The system cannot find the file specified.
Description:
This error is caused by antivirus scanners.
Solution:
Deactivate your realtime virus scanner during the installation of your software
One of the reasons that most software manufacturers recommend disabling AV software during installation is that in most cases a temporary file is set up by Windows during installation where the downloaded file is held temporarily (hence the ".tmp" file extension). As the name of this temporary file is spontaneously generated by Windows and will be different on every computer (and on one computer each time a file is downloaded) there is no way for that file to be recognized by the antivirus software companies to be incorporated into their data files. Further, installation routines often create temporary directories and files when they are run and this process also creates temporary files which will generate warnings from AV programs.
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News:
Cardiffsoft Releases MessageTree
Bundles Introduced
Harvard Business School Purchases
400 licenses of ArchiveAssist
User Corner:
Take advantage of the FAQ section of this website!
Most support questions we receive are answered in the Frequently Asked Question area; go here first and save yourself time!
Using ArchiveAssist with Exchange Server
Notice about antivirus warnings when downloading or installing.
Happiness:
ArchiveAssist was a godsend to me and has provided me a way to archive old email messages
I feared I would lose...
Ray L. L., Sandy, Utah
ArchiveAssist worked a treat on a very large Outlook file that refused to archive correctly.
Phil V., New South Wales
Website Issues?
This website has been tested with IE,
Firefox, Chrome and Opera; if you notice any problems we want to correct them! Please
contact us!
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Copyright 2006-2017 Cardiff Consultants, Limited. Cardiffsoft, ArchiveAssist, DeleteByDate, and MessageTree are trademarks of Cardiff Consultants, Limited. Outlook is a registered trademark of Microsoft Corporation in the United States and other countries. No reproduction
in any medium of all or any portion of the contents of this website, whether textual, graphical, or
digital, is permitted without the express consent of Cardiff Consultants, Limited, having first been
obtained in writing.
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