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June 18, 2021 |  Home Page Email Us

FAQ

Frequently Asked Questions

3. Operating Questions

3a.   When I try to change the Modified Date it changes to the Current Date, even if I've specified the Sent Date or some other date; what am I doing wrong?

You're using ArchiveAssist™ or ArchiveAssistXpress™ in an Exchange Server environment while in Connected mode. Make sure to select Work Offline (from File | Work Offline in the menu) before running ArchiveAssist when on a network. Go here for a complete discussion of how to use ArchiveAssist with Outlook in an Exchange Server setup.

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