FAQ

Frequently Asked Questions

ArchiveAssist™

1. Installation Questions:

None received

2. Start-up Questions:

2a. I receive a Runtime 339 Error about missing component MSCOMCT2.OCX...

2b. I receive an error message about .ocx and .dll files not being properly registered...

3. Operating Questions:

3a. The Modified Date changes to the current date...

3b. The program runs very slowly and my computer is bogged down...

3c. I receive a Microsoft Outlook Shutdown Error when I close ArchiveAssist...

ArchiveAssistXpress™

1. Installation Questions:

None received

2. Start-up Questions:

2a. I receive a Runtime 339 Error about missing component XpNetMenu...

3. Operating Questions:

3a. The Modified Date changes to the current date...

DeleteByDate™

1. Installation Questions:

None received

2. Start-up Questions:

2a. I receive a Runtime 339 Error about missing component MSCOMCT2.OCX...

2b. I receive an error message about .ocx and .dll files not being properly registered...

3. Operating Questions:

None received

MessageTree™

1. Installation Questions:

None received

2. Start-up Questions:

None received

3. Operating Questions:

None received